I received a most annoying letter this morning. The letter below is my response.
Please find enclosed a copy of a letter I received this morning, stating I have received numerous letters to say I have stopped paying my Direct Debit payments and am therefore no longer the holder of a valid license.
Firstly, I have never paid by direct debit. This is the first letter you have sent in a year.
Secondly, I bought a license last April.
I telephoned the number on the letter and was informed my license had been backdated. I was told I need to explain the circumstances, so I shall.
Over a year ago in November, my television broke. I threw it away. Being unemployed, I could not afford another. When the license reminder came, I sent a letter stating I did not have a television. About a month later, a gentleman from the licensing department came to my home. He looked around my home and got me to sign a paper stating I did not own a television. He then gave me a blank license form and told me I would need it, if and when I purchased a new license, should I buy another television. After months of saving, a friend gave me their old television and I purchased a new license. Your office has a record of this purchase. Could you please explain to me, why I am being harassed by your office, when I have already paid for my license? In this day of modern technology, I am sure there must be some record of the inspector’s visit and the form I signed for him. I am not a wealthy woman and can ill afford to duplicate payments because of a lack of communication between departments.
Please could you resolve this problem at your earliest convenience?
They actually think I am going to pay an extra four months on my license because of their bureaucratic mistake.
I shall throw away my television, rather than capitulate on this. What do you guys think?